Consulting / ApexForm Advisory

Find the hours your business is paying for and shouldn’t be.

The Operator’s Audit is a five-business-day process audit. You receive costed findings, ranked recommendations and a 90-day plan. Implementation is not included.

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5 business daysIntake to walkthrough
$1,200–$2,400 + GSTFixed-scope audit
30 minutesFree discovery call

Audit overview · 2-page PDF

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The work

Cost the waste before anyone sells a build.

The same work is repeating every week on spreadsheets, email threads and someone’s memory. Nobody has put a dollar figure on it. The Operator’s Audit does — in five business days.

You get a numbered plan you can run, not a slide deck. The first step is a free 30-minute discovery call: bring one process that wastes hours. We put a rough hours-per-week and dollars-per-year figure on it, live, and decide whether a full audit is warranted.

Inside the work

See the process.
Then see the possibilities.

An audit connects what happens, what it costs and what to examine next. Explore this small, fictional example of the thinking behind the deliverables.

Illustrative excerpt / Fictional business

The process

From enquiry
to confirmed booking.

A small service team takes enquiries by email. The same details are re-entered, and follow-up depends on someone remembering who owns it.

  1. 01 / CustomerSend an enquiryDetails arrive by email.
  2. 02 / CoordinatorCopy the briefDetails move into a job sheet.Repeated entry
  3. 03 / TeamCheck availabilityA message asks who can take it.Unclear ownership
  4. 04 / CoordinatorConfirm the bookingThe customer receives a reply.

One line from the waste register

Repeated admin.
A cost worth examining.

2 hoursA$120 per week in this example

20 enquiries × 6 minutes of repeated admin = 120 minutes each week. At an assumed A$60 per hour, that is A$120 of time to investigate.

See the assumptions
Weekly volume
20 enquiries
Repeated admin per enquiry
6 minutes
Assumed labour cost
A$60 / hour

All figures are fictional. This records time spent; it does not establish how much could be recovered.

A proposed first change

One record.
One clear owner.

Try a shared intake record with a named person responsible for the next response. Check whether the repeated entry and follow-up reduce.

  1. ObserveMeasure the current steps and exceptions.
  2. TestTrial one record and an explicit handoff.
  3. ReviewCompare the effort before deciding what to automate.

Recommendation to test · No implementation shown

Fictional example, not a client result. A real audit uses the agreed scope and evidence from your business.

Review scope & fee

How it runs

Five business days. One process. A number you can act on.

Day 0

Intake

We lock the process, the people who run it, and the tools it already lives in.

Days 1–2

Decode

We walk how the work actually moves — handoffs, rework, and the steps that exist only in someone’s head.

Day 3

Cost

Each repeating task gets an hours-per-week and dollars-per-year figure. That register is the product.

Days 4–5

Redesign

Ranked automation shortlist, structural fixes, and a 90-day install plan — walked through live.

Who it’s for

Ops-heavy teams of about 8–50 people.

Professional services, trades and construction, health, and logistics — anywhere the same work repeats every week on spreadsheets, email or memory.

Perth and Peel preferred. We work across Australia.

Investment

Fixed fee. A real guarantee.

The Operator’s Audit

$1,200–$2,400 + GST

Five business days. Process map, costed waste register, ranked automation shortlist, structural fixes, 90-day install plan, live walkthrough.

Prices are in Australian dollars. Scope and fixed fee are agreed before work begins. Implementation is not included in the audit fee.

Guarantee

10 hours / week

If we cannot find 10 hours a week recoverable, we do not invoice. You keep the plan and the document.

Questions

Asked honestly.

What is the discovery call?

A free 30-minute call. Bring one process that wastes hours every week. We walk the steps, people and tools, put a rough hours-per-week and dollars-per-year figure on the waste, and decide whether a full Operator’s Audit is warranted — or an honest not yet. It is not a free written audit.

What does the fee cover?

The introductory discovery call is free. The Operator’s Audit is $1,200–$2,400 + GST, with scope and fixed fee agreed before work begins. It covers the audit and its six deliverables, not implementation. If we cannot find 10 hours a week recoverable, we do not invoice.

Do you work on-site?

Perth and Peel preferred. We work across Australia.

Is this a software sale?

No. The audit costs the waste and ranks what to fix first. You leave with a plan you can run with or without us.

Technology consultation

Start with a free discovery call.

Bring one business workflow you want to examine. In a 30-minute conversation, we look at the friction and discuss whether a process change, automation or software could help.

This is a technology consultation, not personal coaching or a free written audit. Booking the call does not purchase the paid five-day Operator's Audit; any follow-on work is scoped and agreed separately.

Book a free 30-minute discovery call

Free, 30 minutes, online. Opens Cal.com in a new tab.

Prefer email? Write to jake@apexformlife.com.