Help & contact
Support
Answers to common questions, and the quickest ways to reach a real person.
Need a hand, have a question, or want to work together? You're in the right place. We read and reply to every message personally.
Get in touch
The fastest way to reach us is email: [email protected]. You can also use the contact form on our homepage and choose what your message is about: a program, the app, a partnership, or something else. Messages come straight to Jake's inbox, and we aim to reply within a couple of business days.
Common questions
How do I get early access to the Paradigm app?
Join the early-access list in the contact section of the homepage, or on the Paradigm page. We'll email you the moment early access opens.
How do I begin an intervention or apply for a programme?
Use the contact form and select the programme you are interested in (Paradigm Reset, the 90-Day Identity Redesign, or the Executive Paradigm Intensive), or pick "not sure which yet" and tell us what keeps repeating. We'll reply with the honest next step, including whether a pattern-mapping session makes sense.
I'd like to book a call.
Request a session from the homepage and we'll arrange a time. A pattern-mapping session is a short, no-obligation conversation: interpretation of the loop you are watching repeat and the most honest next step.
I signed up but didn't get a confirmation email.
Please check your spam or promotions folder first. If it's not there after a few minutes, email [email protected] and we'll sort it out.
How do I unsubscribe?
Every email we send includes an opt-out. You can also simply reply with "remove" and we'll take you off the list.
How do I access or delete my data?
Email us and we'll help you access, correct, or delete your information. See our Privacy Policy for details.
Media, podcast, or partnership enquiries?
Yes please. Choose "Speaking / podcast" or "Partnership / collaboration" on the contact form, or email [email protected] directly.
A note on wellbeing
ApexForm Life offers tools and structured intervention for paradigm change, not clinical care. If you are in crisis or need mental-health support, please reach out to a qualified professional. In Australia, you can call Lifeline on 13 11 14, or 000 in an emergency.